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Series · How healthcare works in Portugal · 2 of 4

Health insurance:
a guide for anyone deciding

How health insurance works in Portugal, what plans usually cover (and do not cover), and how to compare quotes without getting lost in the technical terms.

Insurance vs health plan Network and reimbursement Waiting periods and exclusions Consultation without a policy
Series · 2 of 4. Previous article: SNS vs private. Continues in Is health insurance worth it?. General information — it does not replace the General Conditions or the Insurance Product Information Document.
General medicine consultation by telemedicine General Medicine

General Medicine Consultation / Check-Up

€39 · 30 min

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Health insurance vs health plan

Many people use the two terms as synonyms, but they are different products.

Health insuranceHealth plan
What it isInsurance contract regulated by the ASF; the insurer assumes financial riskA discount card in a network of providers; the company does not pay medical expenses
ExampleMulticare, Médis, Allianz SaúdeOperator plans (Vodafone, MEO)
Inpatient care / surgeryYes, typicallyUsually not, or very limited
PriceHigherLower, or included in another service

If you do not yet have insurance, or if the operator plan does not cover what you need now, you can book a one-off consultation — without an annual policy. The next article in the series, Is health insurance worth it?, compares the annual premium with the cost of paying consultation by consultation.

General medicine consultation by telemedicine General Medicine

General Medicine Consultation / Check-Up

€39 · 30 min

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Urgent medical consultation online Urgent

Urgent Medical Consultation (Adults)

€35 · 15 min

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ASF

Health insurance contracts are regulated — a discount plan is not regulated in the same way.

Network

In the contracted network, the insurer pays the provider; only the co-payment remains.

Reimbursement

Outside the network, you pay first and then claim reimbursement up to the policy limit.

Without a policy

You can also book a one-off consultation, without taking out annual insurance.

How the two access modes work

Contracted network

You use providers with an agreement with the insurer. The insurer pays the provider directly — you only pay any co-payment set out in the policy.

Reimbursement

You use the provider you want, pay out of pocket, and then claim reimbursement from the insurer up to the contracted limit. Deadlines and the reimbursement percentage vary from plan to plan.

Before comparing prices: confirm whether the consultation or test you need is in the network, whether there is a co-payment, and whether there is an annual outpatient cover limit. A lower premium can hide tight limits.
General medicine consultation by telemedicine General Medicine

General Medicine Consultation / Check-Up

€39 · 30 min

Book
Urgent medical consultation online Urgent

Urgent Medical Consultation (Adults)

€35 · 15 min

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What is usually included in basic plans

  • Hospital inpatient care — the insured capital varies, from about €25,000 to unlimited depending on the plan
  • Consultations, tests and outpatient treatment — network access or a fixed annual limit
  • Online medicine / telemedicine — increasingly common to include at no extra cost for the insured person
Mental health medical consultation by video call Mental Health

Medical Mental Health Consultation

€60 · 45 min

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Traveler's consultation with a doctor online Traveler

Traveler's Consultation

€39 · 20 min

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What is usually left out or limited

  • Waiting periods — waiting time after you take out the policy before certain cover comes into force
  • Pre-existing diseases or conditions — often excluded, except in specific plans (rare on the market)
  • Childbirth — frequently an additional option, not included in the basic plan
  • Mental health — increasingly covered, but not always on the entry-level plan
  • Dentistry / dental care — usually requires specific optional cover
  • Clinical assistance while travelling / abroad — not always included in the most basic plan
Note: exclusions and waiting periods are in the General Conditions and the Insurance Product Information Document. Always confirm those documents before comparing quotes in public or signing.
Single psychology session by video call Psychology

Single Psychology Session

€60

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Traveler's consultation for two people Traveler — 2 people

Traveler's Consultation — 2 people

€75 · 30 min

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Factors that determine the premium

FactorImpact
AgeGreatest impact — the premium rises with age, because of the higher claims risk
Breadth of coverMore complete plans cost significantly more
Insured capital and deductiblesHigher deductibles reduce the monthly cost
HouseholdDiscounts for including more people (up to 15% in some cases)
Clinical historyMay raise the cost or limit cover
Medical treatment renewal online Follow-up

Medical Treatment Renewal

€19

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Longevity and preventive health consultation Longevity

Longevity & Preventive Health Consultation

€79 · 30 min

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Frequently asked questions

Do I need medical exams to take out health insurance?
Usually you are asked for an Individual Health Questionnaire or a telephone medical interview — not physical exams, except in specific cases.
Can I change plan with the same insurer?
Yes, but generally with a minimum notice period (often 90 days before renewal).
Does health insurance cover travel-medicine consultations?
It depends on the plan. Some policies include online medicine and, in those cases, a travel consultation may be covered at no extra cost — but only for insured people and only if the policy has that cover. It is not a one-off service open to anyone without the insurance. Always confirm the General Conditions. If the plan does not include it, or if you do not yet have insurance, you can book the consultation separately.

A medical consultation without an annual policy

If you do not yet have insurance, or if the insurance does not cover what you need now (for example, a travel consultation or a prompt second opinion), LON Clinic lets you access a medical consultation without taking out an annual policy. Consultations are by telemedicine, in Portuguese, English, Spanish, French and German, and the clinic has a component with a special focus on travel medicine.

Traveler's consultation with a doctor online Traveler

Traveler's Consultation

€39 · 20 min

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Specialized burnout consultation by video call Burn Out

Specialized Burnout Consultation

€60 · 60 min

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Need a consultation
without waiting for insurance?

Book online, the same day, without taking out an annual policy.

See consultations →

Telemedicine · no travel · prescription when clinically indicated

A compilation of public information on health insurance and health plans in Portugal. Products, cover and prices change — always confirm the General Conditions and the Product Information Document, and consult the ASF when necessary.

Revisto pela equipa médica da Lon Clinic ·