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Tourist clinic · Portugal 2026

How to see a doctor in Porto as a tourist

Getting sick on holiday is stressful when you do not know the local system. Here is how healthcare works for visitors in Porto — pharmacies, hospitals, 112 — and how to see a doctor online today without hours in an emergency room.

Licensed physician · Portuguese Medical Association · ERS 45475

Consultations in English, Spanish or Portuguese.

Video call with a licensed doctor · same-day slots · English, Spanish or Portuguese

Your options, from quickest to most serious

1. See a doctor online today
Lon Clinic is a Portuguese online clinic registered with the health regulator (ERS). Video consultation from where you are staying, prescription if needed.
2. Pharmacies (farmácias)
Look for the green cross. Pharmacists help with minor problems, but antibiotics and many other medicines need a prescription. At night, the on-duty pharmacy (farmácia de serviço) is posted on every pharmacy door.
3. The local health service
Porto is covered by the national health service (SNS).
4. Hospital emergency departments
Triage is colour-coded, so people with minor problems can wait many hours.

Main public hospitals in Porto

Hospital de São João
Large public university hospital with a 24-hour emergency department.
Hospital de Santo António
Public hospital in the city centre, with a 24-hour emergency department.

Tips for your stay in Porto

Porto is steep: the stairs and cobbled lanes down to the Ribeira are slippery when wet, and falls are common. Wear shoes with grip.

Port wine tastings in summer heat dehydrate faster than you think — alternate with water, especially before a Douro trip.

Insurance and costs

With a European Health Insurance Card (EHIC) or UK GHIC you can use necessary public care. It does not cover private or online consultations.

Everyone else should rely on travel insurance. Keep the invoice and medical report to claim reimbursement.

How the online consultation works

  1. Book from your hotel

    Same-day video slots are often available, seven days a week. €39, shown before you pay.

  2. English, Spanish or Portuguese

    A doctor registered with the Portuguese Medical Association sees you on video.

  3. Prescription, if needed

    A Portuguese electronic prescription, usually by SMS or email. You do not need a Portuguese health number.

  4. Invoice for your insurer

    You receive an invoice and a medical report to claim from your travel insurance.

Price

39 €

Video consultation with a licensed doctor, about 30 minutes. A Portuguese electronic prescription, if indicated, is included. Invoice and medical report for your insurer.

See a doctor online now — €39

Problems we can often assess online

  • Urinary tract infections
  • Stomach upsets and traveller’s diarrhoea
  • Sore throats and ear infections
  • Sunburn, skin rashes and insect bites
  • Allergies and eye infections
  • Replacing regular medication you have lost or forgotten

Call 112 instead

  • Chest pain, difficulty breathing, signs of a stroke
  • Severe bleeding, a serious injury, loss of consciousness
  • A severe allergic reaction
  • Anything the doctor says needs an in-person examination

For a genuine emergency, call 112 or go to a public hospital emergency room (urgência).

FAQ

Can a doctor in Portugal see me online and prescribe medication?

Yes. After a video consultation, the doctor can prescribe if it is clinically appropriate. The prescription is electronic and works at Portuguese pharmacies.

Do I need a Portuguese health number?

No. You can book with your passport or ID.

When should I go to the hospital instead?

Chest pain, trouble breathing, stroke signs, severe bleeding, a serious injury, loss of consciousness or a severe allergic reaction: call 112. Also if the doctor tells you that you need an examination in person.

Reviewed by the Lon Clinic medical team

General information for visitors in Portugal. It does not replace an individual medical consultation. In an emergency call 112.

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